I HAVE PLACED AN ORDER ONLINE…
How long will it take to dispatch my order?
We aim to dispatch all orders next Business Day. If you are experiencing any delays longer then this time period please contact us .For more information on your order. Please remember to include your order number in your email, to assist in a speedy response.
How long will it take to deliver my order?This will depend on where you live – for a full list of delivery time frames simply visit our Shipping page.
How do I track my order?On the day of dispatch, we will send you a Confirmation of Dispatch email. Within this email you will also receive your tracking ID. Simply head to the Post Website and enter the tracking ID and you will be able to follow your orders progress right up to your front door! If you do not receive the Confirmation of Dispatch email or your tracking ID please contact us with your full name and order details.
Can I cancel my order?No. Please choose carefully, as once the order is placed it progresses to the next stage of the process and is difficult to intervene, especially in times of high volume sales. Should you have entered the incorrect address, experienced technical issues, or forgotten to redeem a promotional code please send us a message as soon as possible and we will endeavour to fix it for you.